It holds quite alot of answers to questions we get asked and we hope to keep adding to it.

To get started just click here or click knowledge base in the menu above, it is fully searchable and our search tool will search both blog posts and the knowledge base.

So, say you want your team member ‘Bob’ to be able to restart the game server and edit files (such as game server map cycle) but nothing more… it’s simple! Click onto the User Manager page, click Add User and tick the game panel features that you wish Bob to have access to. Our system will then create an account for him so he can login; this will not only make the busy and stressful life of a game server owner much easier, but your clan members can enjoy using the panel too. In fact, maybe they could help donate towards the cost of the server if they get an account to login and control parts of it? The choice is all yours!

We had a brief issue yesterday when our central file server died! As this file server is a core part of our network, it contained some files that helped the control panel work, and as such many users experienced issues when running the fix-me tool or the reinstall tool. Luckily one of our technicians was at hand and the server was restored in under an hour after it went down. To ensure that this does not happen again, we are investing money into replacing the box with a more expensive and, naturally, more powerful machine; the hardware in it will be more reliable and far more redundant. Technology has advanced slightly since the central file server was setup, and it’s probably time for an upgrade!

Why am I telling you all this? Well, why not. As UK’s Number 1 game server host, we are proud to admit the little hickups we have here and there; after all, no-one’s perfect.

I installed Sendmail in a hurry on Agatha (our 2nd web server) a short while ago via a RPM debian install. It failed to start first time, so after some sendmail.mc tweaking, it happily started. We did not need it before, you see, as there were no applications running on the machine that needed the facility to send outgoing mail. Now, however, we have automatic game server installations on the go, and as such customers need their welcome emails with control panel login info and the sort. Del Monte tested the system and found he didn’t receive his welcome email. He was not happpy.

After looking through the Sendmail config files, and finding that there were no obvious issues, I decided to look at the mail.log file. I was greeted with 3453 lines of deferred 127.0.0.1 relay denied, connection refused errors. Joy.
You can telnet to the machine locally, the hostnames are correctly configured, the access.db file is set to relay local mail and the config files are all set. So what on earth is causing the increasingly large mail queue to fail to send?

Thanks goes out to Rob at Bluesquare for fixing this one! It seems a blind squirrel does sometimes find a nut ;o)
All emails in the queue (mainly customer welcome emails) have now been sent successfully. Apologies to customers kept waiting in the dark!

This is what Rob had to say:
By default the local submission agent (as configured in submit.cf/submit.mc) talks to localhost on port 573, but it wasn’t set up to listen on that port. I went into /etc/mail/sendmail.mc and added another daemon options line to set up another MTA port on 573 on localhost and then ran ‘make’ to regenerate sendmail.cf

Carl